Baggage Information

1. HAND BAGGAGE

Each passenger can carry on board a free baggage allowance: 02 pieces for Business class passenger and 01 piece for Economy class passenger .One piece has a maximum weight of 7kg and the sum of three dimensions shall not exceed 115 cm (56 cm x 36 cm x 23 cm).
However, if your journey involves a connection to other carriers, you are advised to check with these carriers for details of their policies and ensure compliance.

Allowed Items:

In addition to free baggage allowance, each passenger may carry the following items without additional charges:

  • Handbag, pocket book or lady's purse;
  • Overcoat, wrap or blanket;
  • Umbrella or walking stick (except one with metal sharp pointed end);
  • Laptop computer, small camera and/or binoculars;
  • Reading materials for in-flight reading only;
  • Infant's food for consumption in flight;
  • Infant's carrying basket or bassinet;
  • Collapsible wheel chair, crutches or braces.

Restricted items:

The following items are not accepted as carry on luggage:

  • All knives, swords including hunting knives and others which can be used as a weapon;
  • Bludgeons, blackjacks, billy clubs or similar instruments;
  • Any other device or object not commonly viewed as dangerous.

If any of these items are found in your carry-on luggage, they will be confiscated by security, and not returned to you.

2. CHECKED BAGGAGE

  • Business  class: The maximum of weight for a piece of baggage is 30 kgs. For only routing Vietnam – Japan, Japan - Asia/Australia via Vietnam, the maximum of weight of weight for a piece of baggage is 60 kgs.
  • Economy class: The maximum of weight for a piece of baggage is 20 kgs. For only routing Vietnam – Japan, Japan - Asia/Australia via Vietnam, the maximum weight for a piece of baggage is 40 kgs.

Baggage of which the weight exceed 32 kgs, the sum of three dimensions exceed 203 cms shall not be carried as accompanied baggage unless prior arrangement have been made.

3. SPECIAL BAGGAGE

Special baggage includes sport baggage; bike and bulky baggage; pet/animals and remains.

3.1  Sports Baggage

Sport Baggage accepted for carriage includes the following:

  • Golf set
  • Snow ski set
  • Surfboard
  • Scuba diving equipment
  • Bikes and bulky baggage to be carried as checked baggage includes large size items or overweight . Bulky and bikes baggage must be packed in a neat manner without sharp-pointed angles.
  • Cabin baggage is applicable for fragile, bulky or high value items.
  • Passenger will be charged for this service.

3.2  Pets

Pet in Cabin

  • Offer to Business Class, Platinum and Elite Plus of Skyteam passenger on the direct flights operated by VN from Noi Bai, Tan Son Nhat to Charles De Gaulle (France), Shremetyevo 3 (Russia), Incheon, Busan (Korea), Canton (China).
  • Pet's reservation must be made in advance; minimum 36 hours before departure
  • Pet should be accompanied by valid health and rabies vaccination certificate, entry permit and other documents required by countries of departure, transit and entry.
  • This service will be charged

Pets/Animals as Checked Baggage

  • Pets carried as checked baggage include dog, cat and bird. Other animals can only be carried as cargo.
  • Request for Pets services should be made at least 24 hours prior to time of departure.
  • Pets should be accompanied by valid health and rabies vaccination certificate, entry permit and other documents required by countries of departure, transit and entry.
  • Passenger requiring pets services shall assume all risks of injury, sickness or death during carriage.
  • Only pets in healthy state without offensive smell is accepted for carriage. Bad health condition or pregnant Pets shall be rejected.
  • This service will be charged.

3.2  Remains

Dead body is only accepted and carried as cargo and must follow cargo handling regulations.

4. EXCESS BAGGAGE

Domestic flight (within Vietnam)

  • Between Hanoi and Hochiminh city, Nha Trang, Buon Ma Thuot, Da Lat, Can Tho, Pleiku, Tuy Hoa, Qui Nhon, Phu Quoc: VND 40,000/kg
  • Between Ho Chi Minh city and Hai Phong, Vinh City, Dong Hoi, Thanh Hoa: VND 40,000/kg
  • Others: VND 20,000/kg

International flight

  • Zone 1: Vietnam, Laos, Cambodia, Myanmar and Thailand.
  • Zone 2: Russia, Southeast Asia (except Zone 1), South Asian Subcontinent, Northeast Asia (except Japan), North/Central Pacific and Southwest Pacific.
  • Zone 3: Japan, Europe (except Russia), Middle East and Africa.
From/To Zone 1 Zone 2 Zone 3
Zone 1 USD 5 / kg USD 10 / kg USD 20 / kg
Zone 2 USD 10 / kg USD 20 / kg USD 30 / kg
Zone 3 USD 30 / kg USD 40 / kg USD 50 / kg

 

5. BAGGAGE SECURITY CHECK

For safety and security reasons, Vietnam Airlines have the right to request for passengers to permit a search of their person and baggage. Even if passengers are absent, airlines can still check their luggage to make sure there won’t be any prohibited or limited items to be brought on planes. If passenger refuses to cooperate, Vietnam Airlines may refuse carry their baggage and will not accept liability for the carriage of passengers and their baggage.

6. DISCLAIMER

Vietnam Airlines will not be responsible for any damage of baggage due to force majeure, items or objects inside the passenger’s baggage.

Vietnam Airlines will not be responsible for perishable items, money, jewelry, note, bond or any valuable documents, passport, identity card contained in the checked baggage. We strongly recommend that you pack it in your hand baggage.

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