Fare Types & Rules

Domestic Fares

Fare Type

Flight change1

Itinerary change2

Cancellation/ Refund3

Maximum stay

GLP Accrual Rates

Business Flex

Permitted without fee

Permitted with fee2

Permitted with fee3

12 months

1.25/ miles

Business Standard

Permitted without fee

Permitted with fee2

Permitted with fee3

12 months

1.00/ miles

Economy Flex

Permitted withour fee (Exception for Lunar New Year)

Permitted with fee3

Permitted with fee3

12 months

0.75/ miles

Economy Standard

Permitted with fee1

Permitted with fee3

Permitted with fee3

12 months

Nil

Economy Saver

Permitted with fee1

Permitted with fee1

Permitted with fee1

12 months

Nil

Special Deal

Not permitted

Not permitted

Not permitted

12 months

Nil

International Fares

Fare Type

Flight Change

Itinerary Change2

Cancelation/Refund

Maximum Stay

GLP Accrual Rates

Business Flex

Permitted without fee

Permitted with fee

Permitted with fee

12 months

1.25/ miles

Business Standard

Permitted without fee

Permitted with fee

Permitted with fee

12 months

1.00/ miles

Economy Flex

Permitted without fee

Permitted with fee

Permitted with fee1

12 months

1.00/ miles

Economy Standard

Permitted without fee

Permitted with fee1

Permitted with fee1

From/to Asia, Europe, Autralia, America: 6 months.

Others: 3 months

0.75/ miles

Economy Saver

Permitted with fee1

Permitted with fee1

Permitted with fee1

From/to Asia, Europe, Autralia, America: 3 months

Others: 1 month

0.75/ miles

Special Deal

Not permitted

Not permitted

Not permitted

12 months

Nil

 

1. Minimum stay:

  • Fares from/to Europe: 06 days.
  • Other fares: Nil.

2. Maximum stay:

  • Applied as above.
  • Not permitted.

3. Fare combination:

  • Special Deal fares: Not permitted.
  • Other fares: Permitted. Most restricted fare condition aplied.

4. Change fee1:

Vietnam domestic:

  • Before ticketed flight date: 30 USD + transaction fee.
  • On/after ticketed flight date: 40 USD + ticketing fee.
  • Combination fare: Highest change fee of all changed fare components applied.

Fares within Asia (except from/to Australia, Japan): 40 USD + transaction fee.
Other fares: 100 USD or 10,000 JPY (For fares in JPY).
For 1/2 round-trip combination, highest change fees applied.
For multiple fares: Highest change fee of all changed fare components applied.

International flights:

  • Before ticket flight date: 100 USD/flight/pax for all economy ticket classes + ticketing fee + service charge.
  • After ticket flight date: 150 USD/flight/pax for all economy ticket flight classes + transaction fee + service charge.

5. Itinerary change

Passenger is to pay fare difference (new vs. current itinerary) plus itinerary change fee if applicable.

6. Itinerary fee2

30 USD (Exeption for Lunar New Year period: 50 USD) + transaction fee.

7. Itinerary fee3

  • Before ticketed flight date: 30 USD + transaction fee.
  • On/after ticketed flight date: 40 USD + transaction fee.

8. Refund

Vietnam domestic:

  • Before ticketed flight date: 30 USD + transaction fee.
  • On/after ticketed flight date: 40 USD + transaction fee.
  • Combination fare: Highest change fee of all changed fare components applied.

Fares within Asia (except from/to Australia, Japan): 40 USD + transaction fee.
Other fares: 100 USD or 10,000 JPY (For fares in JPY).
For 1/2 round-trip combination, highest change fees applied.
For multiple fares: Highest change fee of all changed fare components applied.

International flights:

  • Before ticket flight date: 100 USD/flight/pax for all economy ticket classes + transaction fee + service charge.
  • After ticket flight date: 150 USD/flight/pax for all economy ticket flight classes + transaction fee + service charge.
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